Protection of personal data in accordance with the RGPD
Traducel, in application of current legislation on the protection of personal data, informs that the personal data collected through the forms on the website www.traducel.com are included in the specific automated files of users of Traducel’s services.
The purpose of the collection and automated processing of personal data is the maintenance of the commercial relationship and the performance of information, training, consultancy and other activities of Traducel.
This data will not be transferred to third parties, except in case of necessity, in order to comply with the aforementioned purpose.
Traducel adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, rectification, cancellation and opposition recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by e-mail to info@traducel.com or at the address C/ XXX 57, 35660, La Oliva, Las Palmas (Spain).
The user declares that all the data provided by him/her are true and correct.
Purpose of the processing of personal data
For what purpose will we process your personal data?
At Traducel, we will process your personal data collected through the website www.traducel.com for the following purposes:
In the event of contracting the services offered through www.traducel.com to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
Sending information requested through the forms available at www.traducel.com.
Sending newsletters, as well as commercial communications of promotions and/or advertising of Traducel and the sector.
We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an e-mail to the address indicated above.
The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if this information is not provided.
It is impossible to send information through the form on www.traducel.com, if the user has not previously explicitly accepted the clause of acceptance of the conditions related to this privacy policy, the legal notice and the Cookies policy, exposed in www.traducel.com.
How long will the personal data collected be kept for?
The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request their deletion and for the period of time for which legal responsibilities may arise from the services provided.
Legitimation:
The processing of your data is carried out on the following legal bases that legitimise the same:
The request for information and/or the contracting of Traducel’s services, the terms and conditions of which will be made available to you in any case, prior to any eventual contracting.
Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.
If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.
Recipients:
The data obtained through our website will not be communicated to any third party outside Traducel, unless legally obliged to do so.
As data processors, we have contracted the following service providers, who have undertaken to comply with the applicable data protection regulations at the time of contracting:
Google LLC, domiciled at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, provides web analytics and global internet services, e-mail, cloud storage, advertising….
You can consult the privacy policy and other legal aspects of the company at the following link: https://policies.google.com/privacy?hl=es
Facebook Ireland Ltd., established at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, provides social media interaction services, social analytics, advertising…
The privacy policy and other legal aspects of the company can be consulted at the following link https://www.facebook.com/full_data_use_policy and https://help.instagram.com/519522125107875
Twitter International Company, located at One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland, provides social media engagement services, social analytics, advertising and social media services….
The company’s privacy policy and other legal notices can be found at https://twitter.com/es/privacy.
Pinterest Europe Ltd., established at Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland, provides social media interaction services, social analytics, advertising, social media marketing….
The privacy policy and other legal aspects of the company can be viewed at the following link https://policy.pinterest.com/es/privacy-policy
LinkedIn Ireland Unlimited Company, located at Wilton Plaza, Wilton Place, Dublin 2, Ireland, provides social media interaction services, social analytics, advertising…
The privacy policy and other legal aspects of the company can be consulted at the following link https://www.linkedin.com/legal/privacy-policy
WeTransfer B.V., established at Oostelijke Handelskade 751, 1019 BW Amsterdam, The Netherlands, provides file sharing services.
You can consult the privacy policy and other legal aspects of the company at the following link https://wetransfer.com/legal/privacy
Skype Communications Sàrl, located at 23 – 29 Rives de Clausen, L-2165 Luxembourg, provides online communication services.
You can consult the privacy policy and other legal aspects of the company at the following link https://www.skype.com/es/legal/
AstecFuer SL, located at C/ La Milagrosa 33, 35660 La Oliva, Las Palmas, Spain, provides web and app development services.
You can consult the privacy policy and other legal aspects of the company in the following link https://www.astecfuer.com/
Data collected by users of the services
In cases where the user includes files with personal data in the shared hosting servers, Traducel is not responsible for the user’s non-compliance with the LOPD.
Retention of data in accordance with the LSSI
Traducel informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires. The communication of data to the Forces and Corps of the State will be made in accordance with the provisions of the regulations on personal data protection.
Intellectual property rights www.traducel.com
Traducel is the owner or authorised holder of the copyright, intellectual and industrial property rights, know-how and any other rights related to the contents of the website www.traducel.com and the services offered therein, as well as the programmes necessary for their implementation and related information. The reproduction, publication and/or any other than strictly private use of the contents, in whole or in part, of the www.traducel.com website is not permitted without the prior written consent of Traducel.
Intellectual property of the software
The user must respect third party software made available by Traducel, even if it is free and/or publicly available.
Traducel has the necessary exploitation and intellectual property rights to the software.
The user does not acquire any rights or licences for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the same. For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Traducel, and the user is prohibited from accessing, modifying, visualising the configuration, structure and files of the servers owned by Traducel, assuming civil and penal responsibility derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
Intellectual property of hosted content
Any use contrary to the legislation on intellectual property of the services provided by Traducel is prohibited, and in particular:
– Use that is contrary to Spanish law or that infringes the rights of third parties,
– The publication or transmission of any content that, in Traducel’s opinion, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
– Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties,
– The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data,
– The use of the domain’s mail server and email addresses for sending unsolicited bulk email.
The user bears full responsibility for the content of his website, the transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors. The user is responsible with regard to the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of internet use.
The user shall indemnify Traducel for the costs incurred by Traducel in any case for which the user is responsible, including legal fees and expenses, even in the event of a non-final court decision.
Protection of hosted information
Traducel makes backup copies of the contents hosted on its servers. However, Traducel is not responsible for the accidental loss or deletion of data or due to force majeure.
Commercial communications
In application of the LSSI, Traducel will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients of the same.
In the case of users with whom there is a previous commercial relationship, Traducel is authorised to send commercial communications referring to Traducel products or services that are similar to those initially contracted with the client. In any case, the user may request that no further commercial information be sent to him/her through the Customer Service channels, after proving his/her identity.